When a disaster such as a major hurricane affects Texas, Texas Hotel & Lodging Association steps into the role of providing important, timely, and helpful information to hotel operators, local, state, and federal governmental agencies, the traveling public, and the news media. Insurance Coverage – Contact your insurance provider who should provide you with a checklist of things they suggest to minimize the risk of property damage property or other potential losses.Pre-loss risk assessment – Perform a risk assessment before the event to be prepared for the high costs of repairs.Keep a log – Maintain records of activities for accounting, insurance, and liability issues.Sales: Notify incoming groups and guests with reservations of hurricane status, notify all tour operators and receptive operators, and notify your area convention & visitors bureau (CVB).Utilize security cameras for monitoring the event and for guest and staff safety. Security – Consider positioning security at exits.Consider a plan to accommodate guests’ or evacuees’ fur families. Pets – Many evacuees may also seek shelter with their pets.Recreational Activities – Consider ways to keep guests, especially those with children, occupied during a possible prolonged event.Engineering – Secure facility, turn off water, gas, and electricity as necessary, obtain additional fuel for portable generators, and check portable generators and electrical service at a predetermined time.Kitchen – Plan food storage for perishables and prepare for accommodating guests and evacuees.Housekeeping – Pull drapes, move furniture, have plenty of blankets on hand, and fill bathtubs with water.Arrange for any possible transportation needs in advance. Also, prepare vital hotel documents and equipment for possible evacuation. Evacuation – Be prepared with a guest evacuation plan. ![]()
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